Update payment

Upon receiving payment, you can update the payment details for the pending transaction. If the payment is made online through the integrated gateway with Spyn, the update will occur automatically. 
To manually update payment details, please follow these steps: 
1. Navigate to the Homepage and locate the Quick Actions section. Click on “Pending Transactions.” 
2. Identify and select the specific Pending Transaction for which you are receiving payment. 
3. Hover over the Update Payment icon (represented by a note icon) and click on it. 
4. On the Update Payment page, provide the following information: 
– Amount Paid 
– Mode of Payment (e.g., Cash, Card, Bank Transfer, etc.) 
– Date of Payment 
– Note for internal records (optional) 
5. If desired, upload an image to save a receipt. 
6. Choose your preferred method for sending the receipt to the client: SMS, email, or through the Spyn App. 
7. Finally, click on “ADD” to complete the process. 
You can also download and print the payment receipt by selecting the ⋮ option. Additionally, if you are processing a partial payment, the remaining balance will continue to be recorded as a pending transaction. 

Updated on October 11, 2024

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