Write off

Write off payments if you do not expect the client to submit the pending transaction amount.

1. On Homepage, under Quick Actions, click on Pending Transactions.
2. Move cursor on the desired client name, and click on ⋮ against his/her name.
3. Press on WRITE OFF from the dropdown.
4. On the dialog box, press OK to confirm the action.
5. On the Payment page, mention the reason under the note section for internal records.
6. Click on WRITE OFF.