Update payment

Upon receiving payment, you can update the payment details for the pending transaction. If the payment is made online through the integrated gateway with Spyn, the update will occur automatically.  

  1. Navigate to the Homepage and locate the Quick Actions section. Click on “Pending Transactions.”
  2. Find the specific Pending Transaction for which you’re receiving payment.
  3. Hover over the Update Payment icon (note symbol) and click on it.
  4. On the Update Payment page, fill in the following details:
     • Amount Paid
     • Mode of Payment (e.g., Cash, Card, Bank Transfer, etc.)
     • Date of Payment
     • Note (optional, for internal records)
  5. Optionally, upload an image of the receipt.
  6. Choose how to send the receipt:
     • SMS
     • Email
     • SpynCONNECT App
  7. Click on “ADD” to save the payment.

🖨️ Additional Options

  • Click the ⋮ (three-dot) icon to download or print the payment receipt.
  • If it’s a partial payment, the remaining balance will remain as a pending transaction.

Updated on July 3, 2025

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