Over time, some enquiries may go cold or lose interest. Instead of deleting them, you can move them to Junk to keep your main enquiry list focused and clutter-free. Junked enquiries are archived and can be restored later if needed.
Step-by-Step: Move an Enquiry to Junk
1. Go to the Enquiry Page
From the 🏠 Home page, navigate to Quick Actions and click on Enquiries.
2. Select the Enquiry
Find the enquiry you want to archive as junk.
3. Click the Three Dots Icon (⋮)
On the right-hand side of the enquiry, click the ⋮ (three dots) icon.
4. Click on “Junk”
From the dropdown menu, select Junk.
📂 View Junk Enquiries
All junked enquiries are moved to the Junk tab on the Enquiries page.
This keeps your main list clean while preserving old data for future reference.
🔁 Unarchive (Restore) a Junk Enquiry
1. Go to the Junk tab on the Enquiries page.
2. Locate the enquiry you want to bring back.
3. Click the ⋮ (three dots) icon on the right.
4. Select “Unarchive” to restore the enquiry to your active list.
💡 Tip
Use the Junk feature instead of deleting when:
- A lead has gone cold but might re-engage later.
- You want to retain enquiry history without cluttering your active list.