The Business Metrics Dashboard in SpynPRO is a powerful visual tool that helps you monitor your organization’s overall health. It brings together key performance indicators (KPIs), real-time metrics, and essential data points — enabling faster, data-driven decisions.
By default, the dashboard shows today’s data, but you can use the duration dropdown to select a specific date or range.
🧮 Key Metric Cards
The dashboard includes five core metric cards, each offering a snapshot of daily operations:
1. 👥 Clients
Track all clients and subscription-related metrics:
| Metric | What It Means |
|---|---|
| Active Subscriptions | Total number of subscriptions active on the selected date (includes duplicates if a student has more than one). |
| Active Clients | Students currently enrolled and participating. |
| Newly Joined | Students whose first subscription starts on the selected date. |
| Newly Added | Students added to the system on the selected date (joining date may be different). |
| Renewed | Subscriptions renewed yesterday, where the start date of the renewal is today. |
| Not Renewed | Subscriptions that ended yesterday and have not been renewed. |
| Stopped | Students whose subscriptions were stopped. |
| Churn Rate | Percentage of clients lost on the selected day. |
Churn Rate Formula:
Let:
- A = Students not renewed
- B = Students who stopped
- C = Total students in the selected period + day before
A = Total no. of clients in the selected period that weren’t renewed
B = Total no. of clients who stopped their subscription
C = Total no. of clients during the selected period incl a day before
Churn rate % = ((A + B) / C) × 100%
= ((0 + 0) / 0) × 100%
= 0.00%
2. 📞 Enquiry
Understand how effectively you’re converting new leads:
| Metric | Description |
|---|---|
| New Enquiries | Leads received on the selected date. |
| Conversion Rate | How many leads turned into paying clients. |
| Trials | Number of trial sessions initiated. |
Conversion Rate Formula:
A = No. of leads converted to clients
B = Total leads
Conversion Rate % = (A / B) × 100%
= (0 / 0) × 100%
= 0.00%
3. 🏦 Revenue
Get a quick summary of your financial performance:
| Metric | Explanation |
|---|---|
| Income | Total revenue received, including Subscriptions, Bookings, and manual entries in the Expenses module. |
| Expense | Total business costs — e.g., rent, salaries, subscriptions — entered in the Expenses module. |
| Net Income | Income minus Expenses. |
| MRR (Monthly Recurring Revenue) | Projected monthly revenue based on current subscriptions. |
MRR Calculation Example:
- 3 clients on $100 monthly plans → $300
- 2 clients on $270 quarterly plans → $270 × 2 ÷ 3 = $180
- 1 client on $900 annual plan → $900 ÷ 12 = $75
MRR=300+180+75=$555\text{MRR} = 300 + 180 + 75 = \$555MRR=300+180+75=$555
Only clients active on the selected date are included.
4. 💳 Transactions
Manage invoices and payments:
| Metric | Definition |
|---|---|
| Total Invoice Amount | Value of all invoices generated on the selected date (regardless of payment status). |
| Payment Received | Total amount received (cash, online, bank transfer), regardless of invoice date. |
| Cash Received | Payments received in cash only. |
5. 📅 Attendance
Monitor class participation and staff activity:
| Metric | Explanation |
|---|---|
| Students Present | Based on attendance in each session. |
| Students Present % | = (Present Students / Total Marked) × 100. Example: (95 / 126) × 100 = 75.40% |
| Staff Present | Number of staff members marked present. |
| Sessions | Calculated as: |
| (Scheduled + Rescheduled-In – Cancelled – Rescheduled-Out) | |
| Example: 23 + 0 – 0 – 0 = 23 Sessions |
📊 Key Metric Charts
Below the cards, six visual charts provide trend-based insights over time:
- Subscription Invoicing – Invoices raised from subscriptions
- Payment Received – Revenue collected
- Clients – Growth or decline in client base
- Attendance – Student attendance trends
- Enquiries – New lead activity
- Churn Rate – Client attrition over time
📆 Time Range Selection (Dropdown)
Use the duration dropdown to choose how much data to display:
- This Month
- Last Month
- Last 6 Months
- Last 12 Months
- Custom Range – Select your own start and end dates
✅ Why Use the Dashboard?
- Get a real-time snapshot of your business
- Make data-driven decisions faster
- Spot trends and performance gaps early
- Track daily operations, from revenue to renewals to attendance