- Navigate to Invoices
From the Home page, click âInvoicesâ in the left-hand menu. - Open Item Invoices
On the Invoices listing page, select âItem Invoicesâ from the tabs. - Open the Paid Invoice
Click on the paid invoice you want to delete. - Remove the Payment
- Scroll down to the âPayment Receivedâ section.
- Click the three dots icon next to the payment.
- Select âDelete Paymentâ to remove the payment record.
- Return to Item Invoices
Once the payment is deleted, the invoice will automatically change its status from Paid to Unpaid. - Delete the Unpaid Invoice
- Hover over the now unpaid invoice.
- Click the three dots icon, then choose âDeleteâ to permanently remove the invoice.
đ Note: You can only delete unpaid invoices. Make sure to remove the payment first before deleting a paid invoice.